Accessibility Statement

This statement was last updated on May 15, 2026.

We at Citadel Shipping Services Inc. are working to make our site https://citadelshippingservices.com.ph/ accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility Adjustments on This Site

We have adapted this site in accordance with WCAG 2.1 guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use."

As part of this effort, we have also:

Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Declaration of Partial Compliance With the Standard Due to Third-Party Content

The accessibility of certain pages on the site may depend on content that does not belong to Citadel Shipping Services Inc. and is instead managed by third-party providers.

We therefore declare partial compliance with the standard for those pages where third-party content is used.

Accessibility Arrangements in the Organization

Citadel Shipping Services Inc. operates from its main office located at:

Textron Building, 168 Luna Mencias St., Brgy. Addition Hills, San Juan City, Philippines 1500

The office is situated within a commercial building in San Juan City, accessible via main roads and public transportation routes. Standard building facilities such as reception services and office support are available during business hours.

Requests, Issues, and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
Name: Maria Beatriz D. Padilla
Telephone: (02) 8726-8686
Email: info.cssi@citadel.com.ph